It's been a pleasure working with them! Our order was fulfilled within 9 days of initiating the conversation and confirming the details. We appreciate the quick and helpful service.
Testimonials
I waited until the last minute to order gifts for my leadership team for our annual planning session. With a very tight turnaround time, I reached out to several vendors for assistance. Promotional Products responded to my email promptly, providing me with various gift ideas and assuring me that they would deliver by my required date. Patrick was fantastic to work with, and they certainly delivered on their promise! My order was completed and arrived on time, looking perfect. My team loved the gifts! Thank you, Promotional Products!!
- 90 Degree Benefits
- Oct 09
Promotional Products went over and beyond to help me find a previous order of our company's pens. They were able to locate the previous order and reprint the pens. They were quick to be printed and shipping was two days later. We get so many compliments on the style of pens. Will continue to order again and again.
- Innovative Recreation
- Apr 09
What an amazing experience working with this team!!! They were very responsive, professional, and helpful throughout the whole process. They guided me in selecting the right sleep masks for my coaching sessions, answered all my questions quickly, and handled the artwork with my logo beautifully. The turnaround was so fast, and the final product looks fantastic. I’m very happy with the result and would highly recommend them!!!
- MK Coaching
- Mar 22
Ordering pens for our company was truly amazing! They are very responsive and ordering is easy. They even got a problem fixed the same day! Very satisfied with working with them and love the product. Will order again!
- Jan 05
Lovely company, easy to talk to, and extremely willing to help! It was my first time ordering a big order like this (100x tote bags) for a short film I made. They were quick to respond, answered all my questions, and helped me navigate to the product that best suited my needs. When I was worried about the print size of our design mixed in with my worry about the timeline for the bags arriving in time for my film’s screening, they reassured me and found ways to accommodate. I’m so glad my friend (who made an indie feature film and used them for tote bags, too) suggested these guys to me. He talked about how supportive and communicative they were to indie filmmakers and I certainly had the same, great experience! I will continue to tell friends about these guys in the future!!
- Dec 03, 2025
- Dec 03, 2025
Truly a pleasure to work with them! Fast, efficient and flexible! Will definitely continue ordering in the future
- Oct 24, 2025
Quick, diligent, excellent quality, prompt followup communications. Could not ask for more.
- Dec 20, 2024
I do contract work for many companies and organizations, such as nonprofits. PromotionalProducts.com has been wonderful for printed brand products. They're friendly, fast, and efficient. I highly recommend them!
- Oct 06, 2024
Promotional Products was easy to work with, produced a great product and got it to us very fast! I highly recommend!
- Aug 29, 2024
5 stars
- Aug 22, 2024
Very quick response to emails, and questions. Prompt shipping, with a wonderful product.
- Aug 15, 2024
Great pens and customer service! The delivery came in just as promised!
- Aug 14, 2024
Jaypee was very helpful and patient with us while we ordered pens. They were able to pull our past records and make sure what we wanted to order was correct. Communication was great and very easy. We will continue to order pens from Promotional Products!
- Aug 13, 2024
They were very quick to respond and get proofs sent out. Once we agreed on a proof the delivery was super quick. I will definitely be working with them again. Pricing was spectacular as well! Thank you so much!!
- AG MARK
- Aug 07, 2024
Fast and accurate service.
- Jul 09, 2024
Needed to order pens for work and the process was easy and service was great. Great communication and follow up after i received my order. Will definitely be using them again for future orders.
- May 17, 2024
Our organization need to order pens for an upcoming event. So happy to find Promotional Products. My experience with Jaypee was great. The communication with her was so smooth! The quality of the pen is very good. Thank you for rushing our order on time for our event.
- May 16, 2024
Amazing service and great product. Thank you Jaypee for always providing us with the best service.
- May 09, 2024
We recently ordered personalized measuring spoons for our business, and they came quickly, exactly...
- Apr 10, 2024
5 stars
- Apr 03, 2024
Great promotional company to work with creating easy solutions for organizations, schools, and companies!
- Mar 05, 2024
Excellent product and even better customer service. Jaypee is wonderful to work with. Will always get my supplies from Promotional Products.
- Feb 15, 2024
Easy to order, great communication, and great products.
- Feb 15, 2024
Communicated all by email. Their response time was very quick, production and delivery was fast. The product was as expected. Absolute no complaints
- Jan 05, 2024
Thank you so much, Jaypee, for helping us with our pen order!!
- Nov 21, 2023
My dealings with the sales rep was prompt and professional. I ordered reusable water bottles personalized with our firm logo. They answered my questions in a timely manner. I had to make some adjustments to the sizing of our logo. They were patient and helpful. I've received a lot of positive feedback on it. There were no damaged products when the items were shipped. Highly recommended for personalized water bottles. I have yet to check out other items.
- Nov 16, 2023
Last ordered pens about 3 years ago so, had to rework the design with representative but, it was very easy and they did great work. Very satisfied with the pens I received.
- Oct 13, 2023
Great experience from customer service to receiving the pens!
- Oct 11, 2023
We have ordered multiple times through promotional products, and we can't say enough great things about them! Jaypee is one of the best!
- Sep 11, 2023
very easy to work with. Happy with the product they delivered!
- Aug 31, 2023
Wonderful experience.
- Jul 11, 2023
I had such an incredible experience working with Jaypee. She followed up immediately with all of my questions. Extremely professional! 5 Stars! Great asset to the compnay!
- Jun 29, 2023
5 stars
- Apr 12, 2023
We had an issue with our order of 3,000 Sticky Note Dispensers as our logo we printed upside down by the factory, Without hesitation, our representative Jaypee immediately contacted the factory in China and forced them to completely reprint the entire order and ship to us at no charge. They went above and beyond to make things right. Jaypee provided superior customer service in handling our account which we were very grateful for. We are a loyal customer for life now.
- Apr 06, 2023
- Mar 14, 2023
Great communication, the product turned out very well, highly recommended!
- Feb 09, 2023
Great communication, the product turned out very well, highly recommended!
- Western Sleep Solutions
- Feb 09, 2023
Fast and friendly service. Great products and great prices!
- Dec 16, 2022
The corporation that I work for is world-wide and very well known. We have high standards when it comes to many things, especially the vendors we use for our Supplies. After ordering from Promotional Products one time, we have decided we wanted to use them as a vendor for our property. They communicate extremely well when it comes to answering inquiries via email. The products that we received were exactly what we requested, and they came in a timely manner. The rates are also extremely reasonable. Great Job!
- Nov 17, 2022
Hey Khalid, I got the divot tools last night and they look great. I’m super impressed at how quickly you were able to get those done and out to us. Much appreciated, and we’ll be looking to add some other promo items in the near future so I’ll be back in touch soon.
- CARBON CAPITAL
Thank you for the email - and more - thank you for working with me to get the right pens for our residence. They were received Monday and are excellent!! Just what I had hoped for us to use. So - you get a 10. I'll be in touch again as we need more items.... have a great day!
- CHARTWELL
They arrived yesterday and perfect!! Thank you Khalid. You’ve made me look good!
- BentallGreenOak
Khalid Firstly, many thanks for the expedited delivery. We hosted our first meeting in Montreal this past Tuesday and the moon balls were a hit (literally!). Many thanks
- Manulife
My sister received the bags yesterday they look great thank you so much, I am so glad I stumbled on your website we do our event every two years I will definitely use you again. Thanks so much!
Hi Khalid, first off I want to thank you for your excellent service in getting us 4 samples so quickly. We are able to wear them tomorrow and thrilled that you could make this happen for us.
- SAP Canada Inc.
Thanks so much for jumping on this! You have done such wonderful work in the past we really appreciate working with you!
Just got the shirts and they look great! Thanks for helping us out, especially on the short notice.
- Amberwood Doors
Thank you for the timely turnaround time for the safety kit. We have received it last week and are very happy with the product. It was a pleasure working with you and I’ll definitely be sending out your information should anyone want to order anything in the future.
- BC Hydro
By the way, the golf bags were very well received. I see people using them all over the place! :)
- Yum! Brands, Inc.
Hi Dave, Yes Thank you. We received all the stress blocks. They look great. Thanks again!
- TD Securities
As usual, superb service! I cannot thank you enough.
- Standard Life
Hi all, We received everything yesterday afternoon. They look wonderful! Thank you, Have a great weekend.
- The Hospital for Sick Children
Dave/Heather, Thank you so much for your help last week! The customer received the package and is very happy with the selection of merchandise.
- SAP Canada Inc.
Hi! Here is David's info. He's great and can do ANYTHING in record time!
- Rogers Communications
Hi Dave! Once again, thank you so much for getting the order of our give aways, out to me so quickly! I received them yesterday and we are really happy with them! Thanks again Dave for your very quick turnaround time! I really appreciate it.
- R.H. Quevillon
Thanks again for the t-shirts/hats, the look great!
- MSN Canada
Thanks Dave!!!!! What would we do without you? :-)
- Microsoft Canada
The girls are all singing your praises, good job!!
- McMillan LLP
Hey, Everything worked out great. Thanks for all your help!
- I-Vision
I just received the candles and they are SO PERFECT!!! Thank you so much for getting them here on time and i'll be sure to keep your info and reccomend you for future use. Cheers,
- Humber Valley Resort
The coolers arrived and they look great! Thanks to everyone for handling so quickly.
- George Weston Limited
Hi Dave, I have received the water bottles with the correct lids. They look great. Your team was great to work with. I look forward to working with you in the future.
- Ernst & Young
We received the 4 port hubs and leather luggage tags today. The pens were received last week. Just want to let you know that everything looks great and we are really pleased with the quality. Thanks!
- Manulife Financial
Afternoon Heather: I received the mugs today via courier. I don’t think I have ever received promo materials so quickly! I don’t think I believed you when you said by Tuesday LOL but I am grateful that you were able to meet my deadline. They look great and my boss is very pleased. Great job! Thanks again for your help. Regards,
- Intrinsik